Terms and Condition

Terms and Conditions - Maple North

These Terms and Conditions govern all purchases made through the Maple North website. By placing an order on our site, you agree to the terms outlined below.

If you do not agree with these terms, you should not proceed with a purchase.

For any questions regarding these Terms and Conditions, you may contact us at:
info@maplenorth.shop

  1. Scope and Acceptance

By submitting an order through our online store, you confirm that you have read, understood, and accepted these Terms and Conditions.

These terms constitute a legally binding agreement between you (“the customer”) and Maple North (“we,” “us,” or “our”) for all transactions completed via our website.

  1. Product Details

We strive to present accurate product descriptions, images, pricing, and availability information. However, minor errors, typographical mistakes, or unintentional inaccuracies may occasionally occur.

We reserve the right to correct any such errors and update information without prior notice.

Please note that product colors and textures may vary slightly depending on your device settings and screen resolution.

  1. Orders and Payment

Orders are confirmed only after full payment has been successfully processed.

We accept various secure payment methods available at checkout, depending on your location.

Customers are responsible for providing accurate billing and payment information.

All prices displayed on our website are listed in CAD (Canadian Dollars), unless stated otherwise. Applicable taxes are included where required by law.

We reserve the right to refuse or cancel any order that appears fraudulent, unauthorized, or suspicious.

  1. Processing and Shipping

Order preparation time: 1–3 business days
Estimated delivery time: 4–8 business days

Orders may be fulfilled through international logistics partners. Delivery timeframes are estimates and may be affected by customs procedures, courier delays, holidays, or other external factors beyond our control.

Once your order has been shipped, tracking information will be provided.

Maple North is not liable for delivery delays caused by third-party carriers or customs authorities.

  1. Returns and Cancellations

For complete information regarding returns, exchanges, and cancellations, please refer to our Return & Refund Policy available on our website.

  1. Limitation of Liability

Maple North is not responsible for loss or damage once an order has been marked as delivered by the shipping carrier.

Customers are responsible for entering accurate shipping information at checkout. Any errors must be reported within 24 hours of placing the order.

We are not liable for indirect, incidental, or consequential damages, including but not limited to loss of income, business interruption, or missed opportunities resulting from delivery delays or product issues.

  1. Intellectual Property

All content published on the Maple North website — including text, images, graphics, logos, product descriptions, and branding — remains the exclusive property of Maple North.

Unauthorized reproduction, distribution, modification, or commercial use of any content without written consent is strictly prohibited.

  1. Customer Support and Complaints

If you have a concern, inquiry, or complaint regarding your order, please contact us in writing at:

info@maplenorth.shop

We aim to respond to all customer inquiries within 3–5 business days and will make every reasonable effort to resolve issues fairly and efficiently.

  1. Governing Law

These Terms and Conditions are governed by and interpreted in accordance with the laws applicable within Canada.

Any disputes arising from transactions conducted through our website shall be subject to the jurisdiction of the competent Canadian courts.

Contact Information

Maple North
Email: info@maplenorth.shop